Generally, if you have received the notification email that your order data has reached our system, then your order is confirmed. If we have any questions about the products you ordered, their customization, or if you leave us a message in the order that you want us to contact you, a WonderStore operator will contact you by phone on the number you left in the billing data field. Please respond to us, so that we can deliver your order as quickly as possible and to avoid any packaging/customization errors.

If your order details, for example, phone number, name, delivery address or email address are incorrect or incomplete, we will try to contact you by all possible means to correct them . If we are unable to contact you for correction, we will cancel the order.

This payment method is not available on wonderstore.ro for individuals. If you represent a company and would like to pay for an order with PO, please contact us by phone.

On the site, the payment options available are the following:

- Online card payment via Netopia Mobilpay, Stripe, Google Pay or Apple Pay

- Cash on delivery payment to the courier

Promotional offers cannot be combined in the same order. Only one discount voucher can be used per order.

Everything we sell is produced or assembled in our workshop, with our materials and our equipment, by skilled craftsmen, with much love, for the greatest customers.

Here: https://sameday.ro/ . Use the AWB number you received in the confirmation email of your order shipment. You can also find it in your account, under your order details.

If you have placed an order with same-day delivery in Bucharest, the Sinapseria bicycle courier will contact you as soon as he sets off for you.

If the address is incorrect or the phone number indicated in the order is incorrect and the package is returned to us, a new shipment will be made only after we have corrected the address. Also, the buyer will be responsible for paying for the new shipment and we will add a new shipping cost to your total payment.

We will certainly not refuse your new order, but a new order will be conditional on online payment for the products before shipping.

You can return any non-personalized product purchased from WonderStore.ro within a maximum of 14 days from the date of purchase. According to the law, products personalized according to the customer's specifications cannot be returned.

To initiate the return procedure, read the information and complete the return form HERE.